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Privacy Policy

How we collect, use, and protect your personal information

Home > Privacy Policy

Table of Contents

  • 1. Overview
  • 2. Information We Collect
  • 3. How We Use Information
  • 4. Information Sharing
  • 5. Cookies and Tracking
  • 6. Data Security
  • 7. Your Rights
  • 8. Children's Privacy
  • 9. Changes to This Policy
  • 10. Contact Us

Effective Date: August 7, 2025

Last Updated: August 7, 2025

1. Overview

Oz Recipe Plates ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Oz Recipe Plates.com.au (the "Site") and use our services.

By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

Key Points:

  • We only collect information necessary to provide our services
  • We never sell your personal information to third parties
  • You have control over your data and can request its deletion
  • We comply with Australian Privacy Principles (APPs)

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number
  • Account Information: Username, password (encrypted), profile preferences
  • Recipe Information: Recipes you submit, comments, ratings, reviews
  • Communication: Messages sent through contact forms or customer support
  • Newsletter: Email address and preferences for newsletter subscriptions

2.2 Non-Personal Information

We automatically collect certain information when you visit our Site:

  • Technical Information: IP address, browser type, operating system, device information
  • Usage Information: Pages visited, time spent on pages, click patterns, referring websites
  • Location Information: General geographic location based on IP address
  • Cookies: Information stored by cookies and similar technologies

2.3 Information from Third Parties

We may receive information from:

  • Social media platforms when you interact with our content
  • Analytics providers and advertising partners
  • Payment processors for transaction information

3. How We Use Information

We use the collected information for the following purposes:

3.1 Service Provision

  • Provide and maintain our website and services
  • Process recipe submissions and manage user accounts
  • Enable recipe sharing, commenting, and community features
  • Provide customer support and respond to inquiries

3.2 Communication

  • Send newsletters and recipe updates (with your consent)
  • Notify you about changes to our services
  • Respond to your comments, questions, and requests
  • Send administrative information and important notices

3.3 Improvement and Analytics

  • Analyze website usage to improve our services
  • Develop new features and content
  • Conduct research and analytics
  • Monitor and analyze trends and usage patterns

3.4 Legal and Security

  • Comply with legal obligations and enforce our terms
  • Protect against fraud, abuse, and security threats
  • Resolve disputes and enforce our agreements

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Email delivery and newsletter services
  • Analytics and performance monitoring
  • Customer support and communication
  • Payment processing (if applicable)

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

  • Legal processes, subpoenas, or court orders
  • Government requests or regulatory requirements
  • Investigations of potential legal violations
  • Protection of our rights, property, or safety

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 Public Information

Information you choose to make public (such as recipe submissions, comments, and reviews) may be visible to other users and the general public.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. For detailed information about our cookie practices, please see our Cookies Policy.

5.1 Types of Cookies We Use

  • Essential Cookies: Necessary for basic website functionality
  • Performance Cookies: Help us understand how visitors interact with our Site
  • Functional Cookies: Remember your preferences and settings
  • Targeting Cookies: Used to deliver relevant advertisements

5.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Site.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6.1 Security Measures

  • SSL encryption for data transmission
  • Secure server infrastructure and regular security updates
  • Access controls and authentication mechanisms
  • Regular security assessments and monitoring
  • Employee training on data protection practices

6.2 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6.3 International Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place for such transfers.

7. Your Rights and Choices

Under Australian privacy law, you have certain rights regarding your personal information:

7.1 Access and Correction

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Update your account information and preferences

7.2 Deletion and Restriction

  • Request deletion of your personal information
  • Restrict the processing of your information
  • Object to certain uses of your information

7.3 Communication Preferences

  • Unsubscribe from newsletters and marketing communications
  • Update your communication preferences
  • Opt-out of certain data collection practices

7.4 How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

For children between 13 and 18 years of age, we recommend that parents or guardians review this Privacy Policy and guide their children's use of our Site.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you of significant changes via email or website notice
  • Provide you with the opportunity to review the changes

Your continued use of our Site after any changes to this Privacy Policy will constitute your acceptance of such changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Oz Recipe Plates Privacy Officer

Email: privacy@Oz Recipe Plates.com.au
Phone: +61 2 9876 5432
Mail:
Privacy Officer
Oz Recipe Plates Pty Ltd
Level 15, 123 Food Street
Sydney, NSW 2000
Australia

We will respond to your inquiry within 30 days of receipt. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

This Privacy Policy is governed by the laws of Australia. By using our Site, you consent to the jurisdiction of the Australian courts for any disputes arising from this Privacy Policy.

Oz Recipe Plates

Celebrating Australian food culture through authentic recipes and culinary traditions.

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